EU Informant Management

Enabling officials to manage covert informants to regional and international standards.

The EU Informant Handling Course also known as the EU Agent Handling Course (EUAHC) combines counter-surveillance, foundation and advanced informant handling courses as prescribed by international and regional curriculum. Students will learn how to identify, develop, recruit, train and re/de-activate covert informants. Students will learn how to meet informants safely, secure communications, task and debrief, among many other tradecraft skills. The course draws particular focus to regional and international law, ethical standards, health, safety and security.

Introducing students to informant management, the course takes students with an existing knowledge of intelligence to the position of recognised human intelligence collectors.

Target Audience

The course is oriented towards trained and experienced intelligence professionals. Therefore, in addition to the usual minimum requirements for all Institute training, applicants should also posses regional training in intelligence on the operations, analysis or command track, equivalent to the EUIOC, EUIAC, EUIMC or similar. Historically, the programme has attracted the following representation:

Internationals: Representatives from EU, UN and other international agencies, missions and institutions. Nationals: National intelligence, military and law-enforcement delegates attending on behalf of European states.
Non-Profits: Functionaries in a position of public trust representing the media, NGOs, charitable and other third sector organisations. Others: Professionals from the private sector, academia and other organisations.

Learning Objectives

ECIM Concepts: Understand the European Criminal Intelligence Model (ECIM), sources of information and the finishing of intelligence. Apply human intelligence theory as prescribed by EU policies and practice. Conduct efficient and effective cross-border operations in accordance with EU policies and practices.

Intelligence Law: Understand the civil liberties, human rights, legal and ethical connotations of handling informants. Including authorisation and accountability requirements.

Agent Psychology: Apply psychological and methodological processes to the systematic identification, recruitment and handling of agents. Apply debriefing, elicitation, conflict resolution, deception and deception detection techniques.

Agent Operations: Use informants in controlled delivery, test purchases, undercover operations, technical operations and other functions. Understand how to use cover, covert infrastructure, operational security and tradecraft. Understand the capabilities of physical and technical surveillance, conducting countermeasures as necessary. Undertake risk assessments and apply techniques to operate safely and confidentially in hostile environments. Protect the identity of informants and develop compromise protocols.

Information Handling: Evaluate the credibility of informants and their information according to EU standards. Document informants and their activity while recording, sanitising and exploiting the intelligence they provide.

Case Study: Understand the professional standards of informant handling and historical case studies of human intelligence failure.

Course Format

The EU Informant/Agent Handling Course is designed to develop regional skills and knowledge as a handler or co-handler throughout cooperating European states. To develop these skills a variety of formats and delivery methods have been used including:

  1. Flexible Delivery: Workshops and exercises as well as traditional lectures.
  2. Communal Activities: Travel passes and visits to historically significant sites throughout the area offering valuable networking opportunities with colleagues on the course.
  3. Coaching & Mentoring: Career advice in the security sector from recognised experts, assistance and support with course content and sustained aftercare.
  4. Blended Learning: The latest iteration of the course combines preparatory training via our e-learning platform with consolidated learning in an intensive attendance programme.

Prior to attendance each candidate must pass an e-learning programme delivered over no less than three months.

Block 1
Intelligence & Security

Block 2
Combined Operations

Block 3
Ethics & Law

Block 4
Cultivation & Recruitment

Block 5
Profiling & Documentation

Block 6
Contact & Reporting

Block 7
Covert Operations & Risk

After completion of the aforementioned e-learning programme, the latest information that you need to safely, effectively and efficiently handle HUMINT sources throughout Europe will be delivered in a one week intensive programme.

Day 1
Induction & Cover

Day 2
Cultivation & Recruitment

Day 3
Special Security Measures

Day 4
Surveillance Countermeasures

Day 5

Optional Training (OTA's) Delivery Cost
Social Engineering P/T (Evening) or
D/L (Online)

Dates & Times

The course begins on the third Monday in September each year and runs for 5 working days. Applications take approximately 4 weeks to process and security vetting may take up to 6 months to complete for applicants who lack a current security clearance. An extensive pre-qualifying e-learning course takes at least 3 months to complete. Candidates may not be admitted to the attendance course or online equivalent without having achieved a passing grade on the e-learning element.


Assessment may be by any valid and accredited competency assessment meeting course requirements. However, competency is most commonly evidenced through the following combination of assessment methods:

  • A pre-selection dossier including validated: security vetting, professional/academic reference checks, higher education certification (degree-level or equivalent), fitness/medical checks and evidence of a relevant career history and assessed knowledge in European security.
  • A score of greater than 49% on the intelligence operations section of the MCPE or an equivalently balanced examination of similar content.
  • Submission of a portfolio of work satisfying the criteria for at least a pass according to the candidate handbook.
  • An approved assessor's independent testimony of observed competency across the informant handling domain of the Integrated Competency Framework (ICF) for Intelligence throughout at least 10 hours of supervised professional practice.


Credentials are fully accredited for compliance with international standards. For further details on Institute requirements, international standards and accreditation, view the Accreditation page.


The EQF Level 3 Certificate in EU Informant Management accompanying this credential is earned after accruing 15 credits at approximately 150 guided learning hours.

Fees & Discounts

Not including accommodation, the course is delivered at a cost of €3000. Payment is accepted by bank transfer, card or PayPal. The following discounts are available:

Member's Rate: If you have previously attended courses at the Instutute or hold any other form of membership, log in with your user ID and password to receive a €150 discount.

Distance-Learning Rate: Gain an additional €500 discount by electing to complete the residential element of the course online instead of attending on-site.

Group Rate: If you are booking on behalf of a group, further incentives may apply. Please contact the head of the training and directing staff for further details.


 IEIS Candidate Handbook (PDF, 365KB)
 EUAHC Syllabus & Curriculum (PDF, 260KB)


Vienna or Online.